About

30 year old Web Developer living in Philadelphia; originally from Liverpool, NY just outside of Syracuse. A 2007 graduate from Rochester Institute of Technology with a degree in Graphic Media.

Experience in the web development, printing, and non-profit industries. Worked 5 years at Linemark Printing in their e-business department where duties included developing, implementing, deploying and maintaining a new innovative Web-to-Print (W2P) system Order Companion. In addition to full daily management of Linemark's W2P system duties included managing all other e-business solutions: Digital Management (DAM), E-Commerce Storefronts, and Fulfillment.
After 5 years in the printing industry, a career move to focusing on web development in higher education was made. John worked at the College of Southern Maryland as the Web Applications Manager and Interim Web Services Director within the Information Management Team. Duties included managing CSM's web presence by updating and maintaining the college's website.

Currently working at Opportunity Finance Network as a Senior Associate in the Strategic Communications department. John manages OFN's web presence by updating, supporting, maintaining, and developing a variety of web sites, email marketing, and print materials.

Resume

Employment


Opportunity Finance Network

Senior Associate, Strategic Communications February 2014–Present

Lead web developer and administrator of all web properties. This includes, but is not limited to, the management of both Drupal and Wordpress websites, creation of custom microsites, designing and sending of email marketing campaigns, analyzing web statistics, technical support, and administration of listserv. Led the design and implementation of a company blog and Member Portal. As a Senior Associate on the Strategic Communications team, I collaborate with departments across the organization, working hand-in-hand to accomplish customized web goals.

KEY RESPONSIBILITIES:
  • Lead Web Content Manager on all organization web properties.
  • Creation of responsive, mobile, browser & device agnostic microsites.
  • Admin, Support, Maintenance of Content Management Systems to ensure content accuracy, quality, and brand consistency.
  • Design and Deployment of direct e-mail marketing campaigns via Salesforce Marketing Cloud (formely ExactTarget) and MailChimp.
  • Creation of custom designed yearly conference website.
  • Management of conference app for iOS and Android (DoubleDutch, CVENT CrowdCompass)
  • Ability to work on concurrent projects, troubleshoot various technical issues, manage my time effciently, and be a team player.
  • Exposure to a mission-driven nonprofit organization that is the leader in the CDFI (Community Development Financial Institutions) Industry.

College of Southern Maryland

Web Applications Manager June 2011–February 2014

Daily management of the College's ever expanding web presence, which included the main CSMD.edu site of 16,000+ pages, as well as 20+ microsites. I was the lead on the College's Content Management Systems OpenText and CM1 Percussion, Web Governance Quality Assurance Software SiteImprove, and Online Academic Catalog Management Tool AcalogTM. As Web Applications Manager, I collaborated with staff, faculty, and students on a daily basis.

KEY RESPONSIBILITIES:
  • Perpetual Support, Maintenance, and Development of all websites by ensuring page content, optimization, browser, and device compatibility.
  • Utilized Web Governance & Quality Assurance tool SiteImprove to monitor and mantain content, information architecture, spelling errors, and broken links.
  • Analyzed Web Analytics tools such as Google Analytics and Piwik for measuring web metrics, data, and statistics to make data driven decisions.
  • Administration, Support, and Quality Control of the Online Academic Catalog Management Tool to ensure program and course information accuracy.
  • Design, Development, and Deployment of custom forms including event registration and e-commerce transactions.
  • Trained users on the Content Management Systems, Web Governance & Quality Assurance, Web Analytics, and Academic Catalog Management tools so they could effectively update, edit, add to, improve, and monitor their web content.
  • Administration, Support, and Maintenance of the College's Event Calendar and Internal Intranet website.
  • Administration and Support of College's Emergency Management Tool e2CampusTM. Seamless integration of important alerts and messages via the main College website, social media channels, and text messages.

Interim Director of Web Services May 2013–October 2013

Led the web services team and oversaw the strategic direction and vision of the College's web presence. I was a vital and key member of the Web Council Committee with complete control over the direction of the website redesign. I continued to hold the role of Web Applications Manager simultaneously, which forced me to excel at time management and multitasking.

KEY RESPONSIBILITIES:
  • Strategic Direction and Vision of the College's web presence
  • Web Services Team Manager and Lead
  • Continued Role and Responsibilities as Web Application Manager
  • Collaborated with different departments and vendors to meet custom goals

Linemark Printing Inc.

Technical Support Representative June 2008–June 2011

Daily management of Linemark's Web-to-Print (W2P) system, websites and all other e-business solutions: Digital Asset Management (DAM), E-Commerce Storefronts and Fulfillment. As a Technical Support Representative, I interacted with clients on a daily basis and provided excellent, courteous and timely technical support and customer service.

KEY RESPONSIBILITIES:
  • Support and Development of Web-to-Print System
  • Support, Maintenance & Development of all Websites
  • Support and Maintenance of Digital Asset Management
  • Daily Interaction and Immediate Resoltion of Client Tech. Problems
  • Technical Support on all e-Business Solutions
  • Design and Deployment of Direct E-mail Marketing Campaigns
  • Design and Development of e-Commerce Retail Storefronts
  • Support and Maintenance on Company IT Equipment

Web to Print Specialist May 2007–June 2008

Continued to develop, manage and maintain Linemark's highly productive W2P system, which services over 80 clients, 24 hours a day, 365 days a year. As Web to Print Specialist, I assisted in fully customizing Linemark's W2P system to meet and exceed all customer expectations.


Cooperative Education Internship Summer 2006–May 2007

Assisted in the development, implementation and deployment of Linemark's new innovative Web-to-Print (W2P) system. Designed and created custom digital storefronts to allow clients access to procure print through their W2P system. Worked summer 2006 and continued doing contracting work while finishing school.


Rochester Institute of Technology

Digital Printing Applications Laboratory November 2005–May 2007

Performed maintenance on HP Indigo and Kodak NexPress digital presses, printed proofs for custom Pantone ink, created and formulated custom ink, performed paper trial certifications, created substrate profiles for Nexpress, ran student printing jobs, and cleaned and organized the lab daily.

Technological Skills & Knowledge


Proficient in the Following Software:

Adobe Creative Cloud Suite (Photoshop, Illustrator, InDesign, Dreamweaver, Acrobat Pro), Content Management Systems (Wordpress, Drupal, EllisLab ExpressionEngine, RedDot, OpenText, CM1 Percussion, Acalog, BlackBaud NetCommunity), Email Marketing Services (Salesforce Marketing Cloud, ExactTarget, MailChimp, MailGun, MailJet, iContact, Litmus, Emails on Acid), Google Analytics, Text Editors (Sublime Text, Notepad++, Coda), Microsoft Suite (Word, Excel, PowerPoint, OneDrive, Office 365), Project Management Tools (Jive, Basecamp, Evernote, OneDrive), Web Governance and Quality Assurance Tools (SiteImprove), QuarkXPress, Enfocus Pitstop, Kodak Prinery, Novell Groupwise. Extensive interaction with both Mac and PC environments


Expert in the following technologies & concepts:

HTML5, CSS3, Content Management Systems Strategy, Responsive Web Design, Javascript, PHP, JQuery, AJAX, Web Content Strategy, Website Development, Deployment, and Hosting, Web and Email Analytics, Web Governance, Personalized E-mail Marketing, Social Media, ListServs, Web-to-Print, Variable Data (VDP), XML, Database Management, Digital Asset Management, Direct Marketing Campaigns, PURLs, Color Management, Printing Technologies.

Education


Rochester Institute of Technology 2003–2007

Bachelor of Science, Graphic Media
Major: Graphic Media, Concentration in Digital Asset Management
Minor: Science & Technology

Scholastic Awards & Honors


RIT Merit Scholarship
Xerox Endowment Scholarship
Deans List RIT: 2003–2007

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EMPLOYMENT
OPPORTUNITY FINANCE NETWORK
TITLE: Web Applications Manager February 2014–Present

Lead web developer and administrator of all web properties. This includes, but is not limited to, the management of both Drupal and Wordpress websites, creation of custom microsites, designing and sending of email marketing campaigns, analyzing web statistics, technical support, and administration of listserv. Led the design and implementation of a company blog and Member Portal. As a Senior Associate on the Strategic Communications team, I collaborate with departments across the organization, working hand-in-hand to accomplish customized web goals.

KEY RESPONSIBILITIES:
  • Lead Web Content Manager on all organization web properties.
  • Creation of responsive, mobile, browser & device agnostic microsites.
  • Admin, Support, Maintenance of Content Management Systems to ensure content accuracy, quality, and brand consistency.
  • Design and Deployment of direct e-mail marketing campaigns via Salesforce Marketing Cloud (formely ExactTarget) and MailChimp.
  • Creation of custom designed yearly conference website.
  • Management of conference app for iOS and Android (DoubleDutch, CVENT CrowdCompass)
  • Ability to work on concurrent projects, troubleshoot various technical issues, manage my time effciently, and be a team player.
  • Exposure to a mission-driven nonprofit organization that is the leader in the CDFI (Community Development Financial Institutions) Industry.

COLLEGE OF SOUTHERN MARYLAND
TITLE: Web Applications Manager June 2011–February 2014

Daily management of the College's ever expanding web presence, which included the main CSMD.edu site of 16,000+ pages, as well as 20+ microsites. I was the lead on the College's Content Management Systems OpenText and CM1 Percussion, Web Governance Quality Assurance Software SiteImprove, and Online Academic Catalog Management Tool AcalogTM. As Web Applications Manager, I collaborated with staff, faculty, and students on a daily basis.

KEY RESPONSIBILITIES:
  • Perpetual Support, Maintenance, and Development of all websites by ensuring page content, optimization, browser, and device compatibility.
  • Utilized Web Governance & Quality Assurance tool SiteImprove to monitor and mantain content, information architecture, spelling errors, and broken links.
  • Analyzed Web Analytics tools such as Google Analytics and Piwik for measuring web metrics, data, and statistics to make data driven decisions.
  • Administration, Support, and Quality Control of the Online Academic Catalog Management Tool to ensure program and course information accuracy.
  • Design, Development, and Deployment of custom forms including event registration and e-commerce transactions.
  • Trained users on the Content Management Systems, Web Governance & Quality Assurance, Web Analytics, and Academic Catalog Management tools so they could effectively update, edit, add to, improve, and monitor their web content.
  • Administration, Support, and Maintenance of the College’s Event Calendar and Internal Intranet website.
  • Administration and Support of College's Emergency Management Tool e2CampusTM. Seamless integration of important alerts and messages via the main College website, social media channels, and text messages.

TITLE: Interim Director of Web Services May 2013–October 2013

Led the web services team and oversaw the strategic direction and vision of the College's web presence. I was a vital and key member of the Web Council Committee with complete control over the direction of the website redesign. I continued to hold the role of Web Applications Manager simultaneously, which forced me to excel at time management and multitasking.

KEY RESPONSIBILITIES:
  • Strategic Direction and Vision of the College's web presence
  • Web Services Team Manager and Lead
  • Continued Role and Responsibilities as Web Application Manager
  • Collaborated with different departments and vendors to meet custom goals

LINEMARK PRINTING INC.
TITLE: Technical Support Representative June 2008–June 2011

Daily management of Linemark's Web-to-Print (W2P) system, websites and all other e-business solutions: Digital Asset Management (DAM), E-Commerce Storefronts and Fulfillment. As a Technical Support Representative, I interacted with clients on a daily basis and provided excellent, courteous and timely technical support and customer service.

KEY RESPONSIBILITIES:
  • Support and Development of Web-to-Print System
  • Support, Maintenance and Development of all Websites
  • Support and Maintenance of Digital Asset Management
  • Daily Interaction and Immediate Resoltion of Client Tech. Problems
  • Technical Support on all e-Business Solutions
  • Design and Deployment of Direct E-mail Marketing Campaigns
  • Design and Development of e-Commerce Retail Storefronts
  • Support and Maintenance on Company IT Equipment

TITLE: Web to Print Specialist May 2007–June 2008

Continued to develop, manage and maintain Linemark's highly productive W2P system, which services over 80 clients, 24 hours a day, 365 days a year. As Web to Print Specialist, I assisted in fully customizing Linemark's W2P system to meet and exceed all customer expectations.

TITLE: Cooperative Education Internship Summer 2006–May2007

Assisted in the development, implementation and deployment of Linemark's new innovative Web-to-Print (W2P) system. Designed and created custom digital storefronts to allow clients access to procure print through their W2P system. Worked summer 2006 and continued doing contracting work while finishing school.

ROCHESTER INSTITUTE OF TECHNOLOGY
Digital Printing Applications Laboratory November 2005–May 2007

Performed maintenance on HP Indigo and Kodak NexPress digital presses, printed proofs for custom Pantone ink, created and formulated custom ink, performed paper trial certifications, created substrate profiles for Nexpress, ran student printing jobs, and cleaned and organized the lab daily.


TECHNOLOGICAL SKILLS & KNOWLEDGE
Proficient in the Following Software:

Adobe Creative Cloud Suite (Photoshop, Illustrator, InDesign, Dreamweaver, Acrobat Pro), Content Management Systems (Wordpress, Drupal, EllisLab ExpressionEngine, RedDot, OpenText, CM1 Percussion, Acalog, BlackBaud NetCommunity), Email Marketing Services (Salesforce Marketing Cloud, ExactTarget, MailChimp, MailGun, MailJet, iContact, Litmus, Emails on Acid), Google Analytics, Text Editors (Sublime Text, Notepad++, Coda), Microsoft Suite (Word, Excel, PowerPoint, OneDrive, Office 365), Project Management Tools (Jive, Basecamp, Evernote, OneDrive), Web Governance and Quality Assurance Tools (SiteImprove), QuarkXPress, Enfocus Pitstop, Kodak Prinery, Novell Groupwise. Extensive interaction with both Mac and PC environments.

Expert in the following technologies & concepts:

HTML5, CSS3, Content Management Systems Strategy, Responsive Web Design, Javascript, PHP, JQuery, AJAX, Web Content Strategy, Website Development, Deployment, and Hosting, Web and Email Analytics, Web Governance, Personalized E-mail Marketing, Social Media, ListServs, Web-to-Print, Variable Data (VDP), XML, Database Management, Digital Asset Management, Direct Marketing Campaigns, PURLs, Color Management, Printing Technologies.


EDUCATION
ROCHESTER INSTITUTE OF TECHNOLOGY 2003–2007

Bachelor of Science, Graphic Media
MAJOR: Graphic Media, Concentration in Digital Asset Management
MINOR: Science & Technology


SCHOLASTIC AWARDS / HONORS

RIT Merit Scholarship
Xerox Endowment Scholarship
Deans List RIT: 2003–2007

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Portfolio

slide one
OFN Conference Microsite Slide
Web Design: 2015 OFN Conference Microsite view...
slide two
CDFI Connect Blog Slide
Web Design: CDFI Connect Blog view...
slide three
Intranet Redesign Slide
Web Design: Intranet Redesign for the College of Southern Maryland view...
slide four
Rochester Lumber
Website Redesign: Rochester Lumber view...
slide five
CDFIs Making History Slide
Web Design: CDFIs Making History Microsite view...
slide six
Discover CSMD Slide
Web Design: Campaign to increase awareness of or to 'discover' CSM view...
slide seven
Youth Opportunity Pledge Slide
Web Design: Youth Opportunity Pledge Campaign view...
slide eight
OFN Conference Microsite Slide
Web Design: 2014 OFN Conference Microsite view...
slide nine
Custom Google Maps Slide
Custom Google Maps of CSM's La Plata Campus view...
slide ten
OFN Member Portal Slide
Custom OFN Member Portal: Secure login area for member-only content view...
slide eleven
Forge Hot Sauce
Web Design: Forge Hot Sauce view...
slide twelve
PHP Forms Slide
PHP Form: Registration for an Event and Pay Online or By Check view...

Web Design

2015 OFN Conference Thumbnail CDFI Connect Blog Thumbnail Intranet Thumbnail CDFIs Making History Thumbnail Discover CSM Youth Opportunity Pledge Thumbnail Rochester Lumber Thumbnail 2014 OFN Conference Thumbnail OFN Member Portal

Mobile

Social Media Hub Mobile Register Now Mobile CSM Newsroom Mobile

Miscellaneous

Custom Google Map Thumbnail Web to Print Thumbnail Picuzzi Thumbnail

Contact